HPE Assistance credits absolutely are a kind of HPE money assistance which might be utilized to cover the cost of specific HPE Service credits. Discover more details on how HPE Assistance credits work And exactly how they are able to reward your company!
HPE Support Credits
In the event your HPE product fails to fulfill the criteria set forth in your company stage agreement, you may well be eligible for Provider credits. These are built to solution any material breach from the arrangement and can be used to offset long run company fees.
To be able to get Support Credits, you must submit a claim within just 30 days of The problem occurring. Claims ought to incorporate all relevant information and facts and documentation, in addition to a proposed resolution. The moment your assert is approved, Company Credits will probably be placed on your account in just 45 times.
For those who have any questions about HPE Service Credits that could be placed on the purchase of HPE assist products and services. They're an alternative to buying a fresh provider agreement and can be used to increase or renew an current contract. HPE Services Credits are non-refundable and have no hard cash price.